No tray icon - Active Wall won't do anything...

Bug reports for Active Wall.

No tray icon - Active Wall won't do anything...

Postby mgarratt » Tue Feb 17, 2009 12:41 pm

From the help manual after installation;

4.1. Getting started
After the installation, go to the Windows [Start] menu, click [Program/Active Wall/Start Service] to start this program. Active Wall tray icon will appear in the task bar:

*** however, the Active Wall icon does NOT appear in the task bar. I had this problem a while ago (older version) and gave up on the software but decided to try it again to see if it would do what I wanted it to... but, same problem, so will probably look elsewhere... didn't find this topic in the forums, so sorry if it has been discussed before.
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Re: No tray icon - Active Wall won't do anything...

Postby admin » Tue Feb 17, 2009 6:20 pm

Please refer to user manual [Chapter 7. FAQ/7.1.6. Why can not I find Active Wall through the Microsoft Remote Desktop connection?]

1.Active Wall is running as service in Windows, and only can be operated by the first local accountant (not remote).
2.Execute the command: "mstsc/console" or "mstsc/admin", then the user through remote connection can operate Active Wall.
3.VNC is better for remote connection, for details please go to the site: http://www.realvnc.com
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