Please refer to user manual [Chapter 7. FAQ/7.1.6. Why can not I find Active Wall through the Microsoft Remote Desktop connection?]
1.Active Wall is running as service in Windows, and only can be operated by the first local accountant (not remote).
2.Execute the command: "mstsc/console" or "mstsc/admin", then the user through remote connection can operate Active Wall.
3.VNC is better for remote connection, for details please go to the site:
http://www.realvnc.com