Uninstall problem

Have a question about Active Wall? Ask it here!

Uninstall problem

Postby jawhn » Fri May 15, 2009 8:27 am

I was testing out Active Wall (Free edtion) for possible future use on our network. When attempting to uninstall the program it hangs at "Uninstalling Driver" (service was stopped and program was shutdown before beginning uninstall). I waited 15 minutes before ending the uninstall with Task Manager. Am I doing something wrong, or am I not waiting long enough?

Thanks
jawhn
 
Posts: 2
Joined: Fri May 15, 2009 8:15 am

Re: Uninstall problem

Postby admin » Sun May 17, 2009 10:02 pm

Some programs(firewall,anti-virus softeware,etc...) may block the uninstalling program.
You can manually uninstall the driver by click Control Panel->Network Connections->Local Area Connection->Properties->Active Capture Driver->Uninstall
admin
Site Admin
 
Posts: 386
Joined: Wed Dec 31, 1969 4:00 pm

Re: Uninstall problem

Postby jawhn » Mon May 18, 2009 3:59 am

There is no "Active Capture Driver" listed in that location.
jawhn
 
Posts: 2
Joined: Fri May 15, 2009 8:15 am

Re: Uninstall problem

Postby admin » Tue May 19, 2009 5:19 am

Please uninstall active wall again if you can not find "Active Capture Driver".
admin
Site Admin
 
Posts: 386
Joined: Wed Dec 31, 1969 4:00 pm

Re: Uninstall problem

Postby midou111 » Tue May 19, 2009 6:37 am

problem with uninstall activelock because i have lost my flash disk ,,,?? plzzzzzzzzzz help me
midou111
 
Posts: 2
Joined: Tue May 19, 2009 6:14 am


Return to Questions & Answers

Who is online

Users browsing this forum: No registered users and 1 guest

cron